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撰寫工作報告 (2)
上文提到撰寫一份出色的工作報告,在下筆前除了須事先做好資料搜集,並計畫報告的內容編排外,了解上司的作風,亦有助決定報告內容的寫作風格和語調。至於正式下筆時,需要注意的事情,不妨看看下文的小貼士。

如何編排報告的內容結構﹖
有些公司可能有一套既有的報告格式及編排,即使沒有這樣的一套標準可循,所有的報告亦依從一個近似的格式,通常包括標題頁、目錄、摘要、引言、主要內容、結論、建議、參考資料及附錄,當中最重要的是報告的內容、結論、建議及摘要。
How should you structure your report﹖
Your company may have an office style that will largely dictate your report's look and layout. But, that aside, all reports conform to a similar format and usually have a title page, table of contents, executive summary, introduction, main body, conclusion, recommendations, references and appendices. However you should focus most of your effort on the main body of the report, conclusions, recommendations and the executive summary.

主要內容
在這個部分要以簡單的字詞講解撰寫報告的原因,多運用短句,可讓報告更清晰,在強調的重點上,可以粗體字來顯示,或可用點列清單的形式,表達實況資料。如果有關資料包含大量數據,可考慮以表列形式表達。
Main body
Put the reader in the picture as to why the report is being written, in plain and simple terms. Use of short words and sentences will also aid clarity. Emphasize key points or facts by picking them out in bold type. Use bullet points to list facts, and consider whether a table might help to convey a mass of statistics.

結論
結論的部分用於概括報告的結果,因此要客觀地列出事實。如果報告內容不能概括為一個直接而明確的結論,便要在這部分列出其他的可能性,讓讀者可自行作出判斷。
Conclusions
This section presents the results of the report and should be presented objectively. If your conclusions are not straightforward, alternatives should be included to give readers the opportunity to draw their own.

建議
在建議的部分,要根據報告的結果作出你的評論,以及提議下一步行動。
Recommendations
On the basis of the main findings of your report, you should offer your own viewpoint on what course of action should be taken.

摘要
摘要的部分通常放在文件最前的位置,用於簡介有關報告的主要結果、結論以及建議,讀者往往會就這部分的內容決定是否需要閱讀整份報告。
Executive summary
Normally placed at the front of the document, this will briefly relate the report's core findings, conclusions, and your recommendations, and will be the key factor in whether the reader will read the entire report.

最後,你可參考以下撰寫報告的重要提示﹕
How should you approach writing your report?
* Always write a first draft to be corrected or improved later.
* Develop one paragraph for each idea or topic and arrange them in logical order.
* Avoid unnecessary or overblown words.
* Be concise. When 6 words will replace 15, do it!
* Don't forget to number the pages to make referencing easier.
* If you include documents or data in the appendix, make sure they are referenced correctly in your report.
* Proofread your final draft or ask a colleague to do so.
* Always, always, always check grammar, spelling, and punctuation.

認■識■新■字■Meanings
Objectively﹕based only on the facts and not influenced by personal feelings
Core﹕the most essential part of a thing, idea or experience
Overblown﹕done to excess or unnecessarily exaggerated

撰文﹕Wall Street Institute 英語學院
Wall Street Institute (WSI)英語學院創立於1972年,是全球最具規模的國際英語專科教育機構,全球分校超過350所,遍及25個國家。每年,WSI平均幫助超過140,000學員成功提升英語水平,致力為全球英語教育作出貢獻。